Learn how to respond to workplace violence if it does occur in your organization
Going Postal: Preventing Violence in the Workplace Overview
Violence of any sort has many roots. Rarely does it occur without warning (99% of the time, there are warning signs of workplace violence). In most cases, workplace violence is like a thunderstorm, building slowly before exploding.
The goal of this three-day workshop is to develop some tools that can help interrupt the storm. Problem solving tools, communication strategies, anger management processes, and de-stress routines can all help alleviate anger and frustration, preventing the cycle from reaching the stage of violence.
What participants will gain:
At the conclusion of this workshop, participants will:
* Understand what workplace violence is
* Be able to identify some warning signs of violence
* Understand the cycle of anger
* Understand Albert Bandura’s behavior wheel and how it applies to anger
* Develop a seven-step process for managing your anger and others’ anger
* Have better communication and problem solving skills, which will reduce frustration and anger
* Develop some other ways of managing anger, including coping thoughts and relaxation techniques
* Be familiar with the nine components of an organizational approach to managing anger
* Know what to do if a violent incident occurs in the workplace
What we will cover:
* Albert Bandura’s behavior wheel
* Warning signs of violence
* McClure’s seven step anger management process
* Communication skills
* Problem solving tools
* Stress management techniques
* Norman Keith’s nine components of a violence prevention program
* Turner’s fourteen stages of threat response
* Developing a risk assessment program
* Incident response checklist
Formats Available:
1. Public Workshop
2. Public Webshop
3. Self-Paced Course
Included with your workshop:
1. Instruction by a fun and knowledgeable trainer
2. An instructional manual
3. A certificate of completion
4. A 10% discount voucher off your next business training course
Upcoming workshops/webshops:
* Length: Three days (up to twenty four hours)
* Date: TBA
Onsite Delivery
We also offer on-site delivery for organizations in the Carolinas who would prefer to have a Senior Facilitator deliver the training. Download our planner and contact us for a complimentary initial consultation.
If you are not satisfied with your workshop, we will provide you with a coupon to attend another seminar of equal or lesser value.