This workshop will focus on how to overcome a customer objections and close the sale

Winning Over Stubborn Clients Overview

If you are like most sales professionals you are always looking for ways to overcome customer objections and close the sale. This workshop will help you plan, prepare and execute proposals and presentations that address customer concerns, reduce the number of objections you encounter and improve your batting average at closing the sale.

Participants will be able to:

* Identify the steps you need to build your credibility
* Identify those objections you encounter frequently
* Develop appropriate responses and rebuttals
* Recognize buying signals

What we will cover:

* Critical communication skills
* Observing
* Customer service complaints
* Buying signals
* Closing the sale

Format Available:

1. Public Workshop
2. Public Webshop
3. Self-Paced Course

Included with your workshop:

1. Instruction by a fun and knowledgeable trainer
2. An instructional manual
3. A framed certificate of completion
4. A 10% discount voucher off your next training course

Upcoming workshops/webshops:

* Length: One day (up to eight hours) 
* Date: TBA

Onsite Delivery

We also offer on-site delivery for organizations in the Carolinas who would prefer to have a Senior Facilitator deliver the training. Download our planner and contact us for a complimentary initial consultation.

If you are not satisfied with your workshop, we will provide you with a coupon to attend another seminar of equal or lesser value.