Strategic friendships will make or break any business, no matter how big and no matter what kind of market.
Building Strategic Customer Relationships Overview
No one questions that making friends is a good thing. However, it’s not an easy thing, particularly when you are cultivating business relationships.
How do you make friends with customers you do not like? How do you find common ground when there appears to be none? How do you start networking when you go to a business convention and you don’t know anyone? These are just some of the difficult questions that you may face in your day-to-day work as a salesperson.
In this one-day workshop you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships.
Participants will:
* Discover the benefits of developing a support network of connections.
* Understand how building relationships can help you develop your business
* Learn how to truly like your acquaintances—not just pretend to.
* Identify the key elements in strong working relationships
* Recognize the key interpersonal skills and practice using them.
* Identify some strategies to make participants feel
What we will cover:
* How to get people to like you
* Influences in forming relationships
* Building customer relationships
* Self-disclosure
* How to win friends and influence people
* Communication skills
* Sending the right non-verbal messages
* Managing mingling
* Networking effectively
* Developing an effective handshake
* Business card do’s and don’ts
* Tips on remembering names
Formats Available:
1. Public Workshop
2. Public Webshop
3. Self-Paced Course
Included with your workshop:
1. Instruction by a fun and knowledgeable trainer
2. An instructional manual
3. A certificate of completion
4. A 10% discount voucher off your next business training course
Upcoming workshops/webshops:
* Length: One day (up to eight hours)
* Date: TBA
Are you unsure if you should register for this course? Take our Building Strategic Relationships Self-Test.
Onsite Delivery
We also offer on-site delivery for organizations in the Carolinas who would prefer to have a Senior Facilitator deliver the training. Download our planner and contact us for a complimentary initial consultation.
If you are not satisfied with your workshop, we will provide you with a coupon to attend another seminar of equal or lesser value.
