This two-day workshop is for individuals who are new supervisors or those interested in a supervisory position.
Supervision 101: What All New Supervisors Need to Know Overview
This two-day workshop is for those who are new supervisors, are interested in a supervisory position, as well as those who are part-time supervisors without a great deal of authority.
This workshop is designed to help participants overcome many of the supervisory problems they will encounter in their first few months as a boss.
What participants will learn:
At the conclusion of this workshop, participants will:
* Clarify roles and responsibilities of the new job.
* Adjust to the new role with confidence.
* Develop skills in listening, resolving conflict, and giving feedback.
* Develop a technique for giving employees instructions that are clear.
* Identify techniques to deal with hostility, complaints, and laziness.
* Understand the importance of developing good relationships.
What we will cover:
* Getting started as a new boss
* Understanding your responsibilities
* Setting goals
* Identifying priorities
* Communication skills you need
* Advanced communication skills
* Giving feedback
* Giving orders, requests, and suggestions
* Mistakes to avoid
* Dealing with difficult employees
* Managing conflict
Format Available:
1. Public Workshop
2. Public Webshop
3. Self-Paced Course
Included with your workshop:
1. Instruction by a fun and knowledgeable trainer
2. An instructional manual
3. A certificate of completion
4. A 10% discount voucher off your next business training course
Upcoming live workshop/webshop:
* Length: Two days (up to sixteen hours)
* Date: TBA
Onsite Delivery
We also offer on-site delivery for organizations in the Carolinas who would prefer to have a Senior Facilitator deliver the training. Download our planner and contact us for a complimentary initial consultation.
If you are not satisfied with your workshop, we will provide you with a coupon to attend another seminar of equal or lesser value.
