Become more confident in your ability to manage conflict.

Employee Dispute Resolution: Bringing Harmony to the Workplace Overview

Have you ever been in a workplace situation where a supervisor has made a decision that you don’t agree with? Did you wish that you could ask someone else what they thought of the decision or whether they would have done the same thing?

The Peer Review process offers employees just that chance, using a formalized process. In this one-day workshop, participants will cover all aspects of the process, from initiating the process, to choosing a facilitator and panel members, to having a hearing and making a decision.

What participants will learn:

At the conclusion of this workshop, participants will be expected to know:

* What the Peer Review process is
* How employees file grievances and how management should respond
* How a facilitator and a panel is chosen
* What is involved in the hearing process
* What responsibilities and powers a panel should have
* Questioning techniques
* Why peer review panels fail and how to avoid those pitfalls

What we will cover:

* What is a Peer Review?
* Initiating the Process
* Setting up the Peer Review Panel
* Questioning Techniques
* Overview of the Peer Review process
* Walk through of a sample panel with case files
* Why does the process fail?
* How can we ensure the process succeeds?

Formats Available:

Included with your workshop:

1. Instruction by a fun and knowledgeable trainer
2. An instructional manual
3. A certificate of completion
4. A 10% discount voucher off your next business training course

Upcoming live workshop/webshop:

* Length: One day (up to eight hours) 
* Date: TBA

Onsite Delivery

We also offer on-site delivery for organizations in the Carolinas who would prefer to have a Senior Facilitator deliver the training. Download our planner and contact us for a complimentary initial consultation.

If you are not satisfied with your workshop, we will provide you with a coupon to attend another seminar of equal or lesser value.