This two-day workshop gives participants the opportunity to improve the critical communication skills.

Avoid Toxic Communication: Becoming a More Skilled Communicator Overview

This multi-day workshop is designed to help participants improve his or her communication skills with other people in their workplace or at home.

This workshop will also help participants who are struggling to find that middle ground between being too aggressive and too passive and how to counter the manipulative tactics of difficult people.

What participants will learn:

At the conclusion of this workshop, participants should feel more comfortable in the following areas:

* Identifying common communication problems that may be holding you back
* Developing skills in asking questions that give you information you need
* Learning what your non-verbal messages are telling others
* Developing skills in listening actively and empathetically to others
* Learning how to firmly stand your ground and make your feelings heard
* Enhancing your ability to handle difficult situations
* Being more aware of six critical elements of our communication with others

What we will cover:

* 10 commandments of positive relationships
* Self-awareness
* Feeling competent
* Communication barriers
* Asking good questions
* Listening skills
* Johari Windows
* Improving your self-image
* Five approaches to relationships
* Your frame of reference
* The assertive formula
* Saying no

Formats Available:

1. Public Workshop
2. Public Webshop
3. Self-Paced Course

Included with your workshop:

1. Instruction by a fun and knowledgeable trainer
2. An instructional manual
3. A framed certificate of completion
4. A 10% discount voucher off your next training course

Upcoming workshops/webshops:

* Length: Two days (up to sixteen hours)
* Date: TBA

Are you unsure if you should register for this course? Take our Becoming a More Skilled Communicator Self-Test

Onsite Delivery

We also offer on-site delivery for organizations in the Carolinas that would prefer to have a Senior Facilitator deliver the training. Download our planner and contact us for a complimentary initial consultation.

If you are not satisfied with your workshop, we will provide you with a coupon to attend another seminar of equal or lesser value.