Complete this course from the comfort of your own home.

Avoid Toxic Communication: Becoming a More Skilled Communicator Overview

This course is designed to help participants improve his or her communication skills with other people in their workplace or at home.

This course will also help participants who are struggling to find that middle ground between being too aggressive and too passive and how to counter the manipulative tactics of difficult people.

What participants will learn:

At the conclusion of this course, participants should feel more comfortable in the following areas:

* Identifying common communication problems that may be holding you back
* Developing skills in asking questions that give you information you need
* Learning what your non-verbal messages are telling others
* Developing skills in listening actively and empathetically to others
* Learning how to firmly stand your ground and make your feelings heard
* Enhancing your ability to handle difficult situations
* Being more aware of six critical elements of our communication with others

Topics covered:

* 10 commandments of positive relationships
* Self-awareness
* Feeling competent
* Communication barriers
* Asking good questions
* Listening skills
* Johari Windows
* Improving your self-image
* Five approaches to relationships
* Your frame of reference
* The assertive formula
* Saying no

Format Available:

Distant learning

Are you unsure if you should register for this course? Take our Becoming a More Skilled Communicator Self-Test

Onsite Delivery

We also offer on-site delivery for organizations in the Carolinas that would prefer to have a Senior Facilitator deliver the training. Download our planner and contact us for a complimentary initial consultation.